It may have taken some time for the self-storage phenomenon to make its mark on this side of the Atlantic, but now it’s here, it’s very much here to stay. Now more than ever, domestic customers are actively seeking the services of the very best storage company Leicester has to offer for a wide variety of reasons – most of which revolve around the fact that there simply isn’t enough room at home.
Britain’s recent explosion in the availability of self-storage facilities has opened up a world of convenience to so many households. From clearing the clutter to assisting with the relocation and right through to the storage of valuables kept safely of the premises, home storage solutions are playing an increasingly important role in modern Britain.
At the same time, however, it hasn’t escaped the attention of plucky entrepreneurs that this is the case, which is precisely why new providers are popping up all over the place like mushrooms after a downpour. Unsurprisingly, the differences in terms of service provision and quality can be night and day from one provider to the next, so how can a customer be sure that the provider they choose is indeed the best provider for the job?
1 – Flexibility
Well, first and foremost it is crucial to select a provider for whom flexibility is something of a real priority. The very nature of self-storage is such that customers should be able to hire out the units they need on the shortest-term basis as and when required, while at the same time being able to dive in and out of new agreements without paying admin charges and cancellation fees. Always be sure to look closely at flexibility before going ahead.
2 – Safety and Security
Something else of crucial importance that never should be taken for granted is exactly how safe and secure the facility under question is. Standards vary quite spectacularly, with some providing little more than a padlocked wooden container in the middle of nowhere, while others insist on running state of the art facilities patrolled by 24-hour security professionals. Suffice to say, exactly how much security is required must be determined in accordance with the value and importance of the property to be stored.
3 – Collection and Delivery
In the example of a genuine industry leader in self-storage, customers will be offered full collection and delivery services along with the basic storage of the goods. This can be fantastically convenient, especially in the instance of larger, heavier or more awkward items which may be difficult to transport or collect personally.
4 – Fair Fee Structure
In terms of the prices a customer can expect to pay, it of course all comes very much down to what it is they need and what in their opinion represents value for money. For example, choosing to work with a market leading self-storage provider with comprehensive insurance, massive security and world-class customer service standards is always going to cost more than working with ‘Joe Bloggs’ out of his back-yard-run operation. Or to put it another way, more often than not you get what you pay for so try to think of costs in a relative sense by way of value for money and services provided.
5 – Service Quality Guarantees
In the case of a genuinely professional and responsible provider, all services offered will be covered by a range of guarantees for total peace of mind. Such guarantees may include a promise of attentive customer service, the guarantee of the lowest price on the market, assurance that all self-storage units are insured to the highest possible levels or perhaps that access to the units can be granted 24 hours a day without any prior notice. In any and all such instances, when and where service quality and price guarantees are not offered, it usually amounts to the fact that a better deal can and therefore should be found elsewhere.
6 – Strong Feedback
Last but not least, one of the most important things to look into prior to going ahead with a deal is exactly what kind of reputation the provider has earned in the eyes of past and present clients. You yourself have little to no way of determining whether or not they’re likely to live up to expectations ahead of time, which is why it pays to look into the experiences of other clients and customers just like you. Opinions will always vary and there’s no pleasing all of the people all of the time, but by looking into the feedback and recommendations they’ve received, it’s usually easy to see exactly what the consensus is, one way or the other.